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Fora presents: Client Relationship Skills, with City AcademyFree
Client relationship skills, led by Isla Lindsay
PLEASE NOTE THAT THIS WILL BE A SMALL, PRACTICAL GROUP SESSION AND PARTICIPANTS WILL BE REQUIRED TO HAVE MICROPHONES AND VIDEOS TURNED ON. Led by an actor and business coach Isla Lindsay, this workshop explores the important communication skills required for managing client relationships both face-to-face and virtually. You will reflect your own communication style to gain a deeper understanding of verbal and non-verbal cues. How can you better engage and reassure clients, manage conflict and build rapport? This short workshop will help you discover new ways to ensure your clients or colleagues feel heard, understood and confident in your ability. No prior experience is required and everyone is welcome.ABOUT THE WORKSHOPEach workshop focuses on a particular skill for business professionals and will offer quick-fire communication techniques to suit the group. We provide the tools to embed these practical techniques immediately. The sessions will be interactive in nature. As the sessions are focused on communication skills, participants will be required to switch on their microphone and camera. This way the tutor will be able to give personalised feedback in a constructive and positive framework.ABOUT CITY ACADEMYCity Academy combines the power of the performing arts with extensive business expertise. We strive to bring out the best in individuals and teams by providing them with the confidence and skills to reach their potential.* In booking a ticket, you are opting into the Fora Events mailing list. We would like to keep you informed about our upcoming events, but you will have the opportunity to unsubscribe from these emails at any time.
Date And TimeTue, 30 June 2020 14:00 - 15:00
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