Senior Data & Insight Analyst

Spitalfields - Folgate Street

The Senior Data & Insights Analyst will be leading on analytics projects.  As we are a young company, the questions the analyst will be looking at vary widely – and will have real impact on our business strategy. The successful candidate will therefore get the opportunity to work with a range of new data sets.

 

The role

The analyst will be working closely with specific client teams, which include marketing, sales, pricing/growth, finance, operations, design and the Executive team.

 

Projects on the analyst’s roadmap include analysis and improvement of:

  • Our marketing & sales effectiveness and CRM programme
  • To start analysing price elasticities – and build an automation to support the sales team
  • How to design office space to help our Resident achieve their goals
  • Design and analysis of physical tests (test & learn)
  • Our reporting
  • Our data ecosystem

 

We use Salesforce and Tableau in the team but do not have a fixed analytical programme yet (so you can choose which one you want to use). We also have a generous training budget to support further development – there is, for example, an opportunity to get involved in the data & tech / data engineering area of the company.

The Team

Made up of three employees (Head of Data & Insights and two analysts), this team cover a broad range of topics from business systems and processes, data collection, BI, analysis and research.

As a result, there is ample room to learn and develop – which we support and encourage passionately.

The type of questions we answer are:

  • How can we make our marketing and sales effort more effective and efficient?
  • How should offices of the future be designed and priced?
  • What are the drivers of client satisfaction and retention?
  • What management information is required to help make informed decisions?
  • Reporting and forecasting performance
  • How is our Programme of Fora events performing?

Key skills and attributes:

  • 3-5 years’ experience as an analyst in marketing, strategy, or big data topics
  • Proven ability to analyse digital marketing performance and use data to inform strategy
  • Experience prepping and connecting new data sets – and curiosity about new data such as, for example, physical sensor data
  • Advanced analytical skills: segmentation, regression, attribution, forecasting, etc. skills are a given.
  • High levels of curiosity and drive to learn
  • Strong collaborator and logical thinker
  • Strong eye for detail
  • Knowledge of Salesforce data and experience in B2B as well as B2C markets are a bonus
  • Presentation and storytelling skills are also a bonus – but we also teach this.

 

This role and Fora would suit an ambitious, energetic person who is keen to learn and evolve.

 

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